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John sitting at a desk in the SEP2 office posing for a headshot

John

Technical Services Manager

John, also known at SEP2 as JT, has worked with us since 2016 in our technical team. John enjoys working in Cyber Security as he likes the constant challenge of upskilling to keep up with the latest security technologies, and he can back this up with his long list of certifications which include CCSM – Check Point Certified Master, CCSBA-SaaS – CloudGuard SaaS Technical Certification, CCSE – Check Point Security Expert, Check Point Certified Professional Services Engineer, and many more. In his spare time, JT is a practising musician creating both electronic and acoustic productions.

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Tech Tip: Check Point R82 Quantum Smart-1 New Features

Check Point R82 Quantum Smart-1 Latest Features Did you know that inside Check Point R82...

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Tech Tip: Check Point introduces AI Copilot for Custom Dashboarding

Following on from my recent post around Check Point integrating AI Copilot into the Infinity...

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Tech Tip: JT’s Thoughts on Check Point AI Copilot in Infinity Portal

I have to say I am really loving the Check Point AI Copilot integrations within...

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Tech Tip: Check Point PRO Monitoring and Reporting Service Feature New Additions 

There are always new features being released for customers of the Check Point PRO services....

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Tech Tip: Check Point Playblocks Add More Default Content

Did you know that you can get Check Point Playblocks to notify you of Expert...

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Tech Tip: Check Point not effected by Desktop Docker CVE’s

If you are experiencing high CPU usage (%) on a single CPU core, typically seen...

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Tech Tip: Check Point high CPU 0 solution

If you are experiencing high CPU usage (%) on a single CPU core, typically seen...

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Tech Tip: SecureXL moves to User Space, update your current monitoring solutions

If you are using the latest Check Point Software hardware models such as : ✅19000✅29000✅9000✅MLS/QLS...

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Tech Tip: Check Point Releases R82: Introducing ElasticXL and More Exciting Features

Check Point the R82 official release as GA code is now available as of today....

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Tech Tip: Are you prepared? Check Point Harmony Endpoint Infrastructure Upgrades December 2025

Can all Check Point Harmony Endpoint customers using the Log Exporter functionality please review https://support.checkpoint.com/results/sk/sk116590,...

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Kieron sitting at a desk in the SEP2 office posing for his headshot

Kieron

Central Response Team Manager

Kieron has been with SEP2 since 2019 and works in our support team.

For Kieron, there is no typical day at SEP2, for one day he can be working through open tickets, another day you could be working on a priority case for the duration of the day, and another day you could be working on an ongoing project, but what Kieron enjoys is that the mix of challenges keeps the role fresh and interesting.

Kieron likes that within the support team everybody works well together, and shares knowledge between every level and are constantly being encouraged to learn.

In his spare time, Kieron’s current favourite hobby is working on his allotment, which gives him a nice change of scenery and a break from technology.